Are you ready for AI – or just being sold it? https://www.linkedin.com/posts/antlerboy_complexity-artificialintelligence-publicsector-activity-7330493593440108544-uP81?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACuq-oBecVFDW6PCf3lkoG-peMeuLBeoho Join the conversation on LinkedIn! Are you ready for AI – or just being sold it?A lot of councils are being bombarded with offers. Glossy decks, big claims, vendor promises. But most are missing the one thing that matters: the starting point.That’s why … Continue reading Are you ready for AI – or just being sold it? →

My weekly posts If commissioning really worked — what would look different in your world? If commissioning truly worked, outcomes would improve, citizens would notice, and the system would make more sense. We're launching the next National Commissioning Academy this June. It's not just a talking shop but a programme for those ready to lead change across boundaries … Continue reading Transduction - leading transformation - Issue #178 →

If commissioning really worked — what would look different in your world? https://www.linkedin.com/posts/antlerboy_sign-up-now-for-the-june-2025-commissioning-activity-7327950949119922177-SwX1 Tag someone who should be a part of this — or tell us: What does commissioning need to become? If commissioning really worked… what would look different in your world?💭 Ask yourself: Would outcomes improve? Would citizens notice? Would the system make more sense? 😤 We’re … Continue reading If commissioning really worked — what would look different in your world? →

After writing 464 ‘intentional’ LinkedIn posts, I’m amused and perplexed by what lands and what languishes. https://www.linkedin.com/posts/antlerboy_innovation-management-creativity-activity-7326599262610350080-sDLS/ What’s an idea or piece you championed that was overlooked, and do you still believe in it? After writing 464 ‘intentional’ LinkedIn posts, I’m both amused and perplexed by what lands and what languishes. Sometimes the piece I … Continue reading Intentional LinkedIn posts →

My weekly posts Reorganising the deckchairs There’s a huge NHS and local government reorganisation underway—complex, exhausting, and often counterproductive, like rearranging deckchairs on a melting ice floe. I understand how overwhelming it feels just trying to do your job and improve things locally amid shifting structures. We’ve developed tools like our complexity map to support sensemaking … Continue reading Transduction - leading transformation - Issue #177 →

Massive NHS reorganisation, with ‘devolution’ and local government reform — and more to come. It’s like crossing the straits with the ice floes both shifting and melting underfoot. https://www.linkedin.com/posts/antlerboy_hsj-icbmergers-integratedcare-activity-7325429570424233984-C26Y What’s your advice for people trying to get through their working day, make things a little better, and deal with this overwhelming #complexity? Massive NHS reorganisation, simultaneous to … Continue reading Reorganising the deckchairs →

What if the best way to change your system isn’t to wrestle it into shape… but to see it more clearly? https://www.linkedin.com/posts/antlerboy_june-2025-national-commissioning-academy-activity-7322893924610600960-kqV- If you could change one thing about the system you work in, what would you choose? And what stops you from starting? Contact me if you want to join the National Commissioning Academy. … Continue reading What if the best way to change your system isn’t to wrestle it into shape… but to see it more clearly? →

My weekly posts We only deal with dead foxes Yesterday, while walking my dog, I saw an injured fox that could be a danger to pets or humans. I tried contacting Wandsworth council but faced a frustrating series of IVR menus and dead ends. Eventually, I reached a person who said they only deal with dead … Continue reading Transduction - leading transformation - Issue #176 →

'We only deal with dead foxes'. Join the conversation on LinkedIn: https://www.linkedin.com/posts/antlerboy_ux-serviceimprovement-digitalexperience-activity-7321081884778680320-RTyV?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACuq-oBecVFDW6PCf3lkoG-peMeuLBeoho Rob is 100% right here, of course, but I think 'modern' is a distraction here. Yesterday, out with my dog about 4pm (full daylight), I spotted a mangy, limping, injured fox. I'm pretty sure it could be a danger to pets or humans, … Continue reading We only deal with dead foxes →

Most attempts to 'manage demand' end up shifting it around the system – or even making it worse. https://www.linkedin.com/posts/antlerboy_complexity-publicservices-withyou-activity-7320341918352039938-hFre What if we started with this: rising costs aren't driven by the population, but by the way our systems work? If the system is driving demand, what are we doing that unintentionally feeds it? Most attempts … Continue reading Crisis to capability – earlier, easier, with you: seven approaches to ‘manage demand’ →