Join us to learn about the complexity of achieving public outcomes

Join us to lean about the complexity of achieving public outcomes. There was this family everyone knew. Noise complaints, domestic abuse call-outs, drugs and alcohol issues, antisocial behaviour, the child struggling in school – all the usual. Join the conversation on Linkedin to hear more: https://www.linkedin.com/posts/antlerboy_join-us-to-lean-about-the-complexity-of-achieving-activity-7386295408978788352-elXA?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACuq-oBecVFDW6PCf3lkoG-peMeuLBeoho

Join us to lean about the complexity of achieving public outcomes.

There was this family everyone knew.
Noise complaints, domestic abuse call-outs, drugs and alcohol issues, antisocial behaviour, the child struggling in school – all the usual.

They were clearly in that 5% of households who generate 95% of demand for people-based public services.

And then… silence.
For six months, nothing. No reports, no police visits, no social care involvement. Everything was suddenly fine.

Why?

I won’t spoil it — I’d love to hear your theories in the comments. (If you know the story – and it’s not mine – don’t give it away just yet!)



I share this because it says something important about how we work in complexity.
Does the data in the story above mean the system worked?

That’s the space this programme was designed for — where outcomes are tangled, responsibility is shared, and progress depends on how well we can see the system together.

The Outcomes in Complexity version of the Level 7 Systems Thinking Practitioner apprenticeship is open for the final funded cohort.

If you’re a commissioner, system convenor or transformation lead across vcfse, health, care, local government or wider public services, this is a rare chance to:

• Learn through your own live work – not abstract theory
• Apply proven tools like the Viable System Modle, Commissioning Compass, Soft Systems Mthodology, Seven Ways to Intervene, Critical Systems Heuristics. Ecosystem Mapping, and Five Worldsy of Commissioning
• Be coached by leading practitioners from Cherith Simmons, SCiO, and PSTA
• Do it all fully levy-funded (worth up to £18k)

The induction event is on 21 November – and funding for level 7 apprenticeships ends this year – last chance – if you’re thinking about it, now really is the moment.

Message me if you’d like to talk about joining.

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