As we move into the uncertain future, on 23 June we convene public service learners to review our journey so far. https://www.publicservicetransformation.org/2020/04/the-days-after-a-learning-community-to-build-back-better/ Join us as we consider: - what have we learned on the journey so far? - what do we mourn? - what do we celebrate? - what are our determinations for the future? … Continue reading What do we want for the days after?
Author: antlerboy - Benjamin P Taylor
www.antlerboy.com * curator at www.syscoi.com * The Public Service Transformation Academy - Chief Executive - www.publicservicetransformation.org * RedQuadrant - public service network consultancy - www.redquadrant.com * SCiO - non-exec director - www.systemspractice.org * Quadrant Resourcing - excellent interim change people - www.quadrantresourcing.com I tweet at www.twitter.com/antlerboy Please connect to me at www.linkedin.com/in/antlerboy benjamin.taylor@redquadrant.com +44 (0)7931317230
Which world do you live in?
There are 'five worlds' in any service, especially #publicservices, or #systemschange A simplification that can help understanding, from a small service to a whole place-based system In citizen (customer) world, we live our lives, trying to achieve our purposes. We prefer to get on with things ourselves; sometimes we need help, sometimes we even create … Continue reading Which world do you live in?
Complexity is not a paradigm shift
Epistemic status: uncertain yet bold (working things out), and part of my thesis that there are no distinguishing fractures in the systems/cybernetics/complexity field, only many relevant and interesting dimensions of difference which cut across the supposed big distinctions. Claims are made such as ‘complexity entails a scientific revolution, hence a radical shift in science’. I … Continue reading Complexity is not a paradigm shift
Why do they say my country doesn’t exist?
What did you once have, that can never come back?And what do you want to hold on to, now, as a result? What we build, as people, is so precious. I grew up in a town, in a country, that seemed grey, crushing, often violent, incredibly angry at difference, at uniqueness, at potential, crushing in … Continue reading Why do they say my country doesn’t exist?
How can you quickly assess how you are doing as a #leader?
And how are you actually doing? Hint: it doesn't involve navel-gazing, it needs you to #gosee This is a follow-on to my post about 'ten principles for (public) service #transformation' (see here for more: https://www.linkedin.com/posts/antlerboy_redquadrant-ten-principles-for-service-activity-6798501196282892288-tWom/). It's about how you run the #organisation in a context of meeting citizen and community needs - or, better, help … Continue reading How can you quickly assess how you are doing as a #leader?
Ten principles for public service transformation
Which do you think is most important? Is anything missing? See full document at https://www.linkedin.com/posts/antlerboy_redquadrant-ten-principles-for-service-activity-6798501196282892288-tWom/ Purpose: Founded on strong, shared understanding of:organisational intent — what we exist to do — and citizen purposes in their lives 2. Measure and work to meet these purposes 3. Customer-centred design: channels, processes, and services designed to meet demand, to reduce need, to support … Continue reading Ten principles for public service transformation
What sort of posts do you want from me?
I send out a constant stream of updates at http://www.linkedin.com/in/antlerboy and http://www.twitter.com/antlerboy, relating to my interests - #publicservices #transformation #complexity #systemsthinking #cybernetics Three times a week I do 'featured' posts on LinkedIn and here - much longer. I like to say things 'rough and ready' - recently got feedback from a submission to an academic … Continue reading What sort of posts do you want from me?
What would you most like to hear from me about my approaches on June 10?
Would you like a nosey around my tool shed? If you've read some of my posts, you might be interested in how we share and teach this stuff - organisational #systemsthinking, dealing with #complexity. The answer is the RedQuadrant tool shed. There are three free webinars on Thursday 10 June. Registration required on these links: … Continue reading What would you most like to hear from me about my approaches on June 10?
How do you help good work thrive in the world and increase impact?
For years, I've been struggling with three tough challenges: How to: > run a network #consultancy: better consultancy at better value, focus on clients and consultants as well as business > teach and share the good stuff (systems/complexity/cybernetics, public service transformation), steer away from dodgy stuff, without professional sclerosis or certificate milling > support active … Continue reading How do you help good work thrive in the world and increase impact?
The Double Diamond as an example of some challenges of attribution in the history of ideas
[Apologies for the multiple preambles here! This note is added to say that deeper and clearer links - at least to the use of diamonds, and divergent and convergent thinking - have been provided by others and are in the replies to this piece] I just did a LinkedIn post picking up on this story, … Continue reading The Double Diamond as an example of some challenges of attribution in the history of ideas
chosen path 