Sign up at: https://www.getrevue.co/profile/antlerboy This second edition comes hot on the heels of the first, as I try to move to Saturday publishing and get into a rhythm. There’s a bit of duplication from the first edition just to focus on our upcomingsystems/complexity/cybernetics, public/service/transformation23 June, RedQuadrant tool shed show-and-tell sessionOver nearly twenty-four years of service transformation, … Continue reading Transduction – leading transformation – Issue #2
First edition – transduction: systems/complexity/cybernetics, public/service/transformation
https://www.getrevue.co/profile/antlerboy/issues/first-edition-transduction-systems-complexity-cybernetics-public-service-transformation-657443 Welcome to the inaugural edition of my newsletter.For some time I’ve been thinking about putting something together which brings together my interests and passions - and can reduce the frequency of my posting on social media.Revue looks like being a good solution for me as it’s easy to add links. Whether you will appreciate my weblogging … Continue reading First edition – transduction: systems/complexity/cybernetics, public/service/transformation
Seeking comments on my new Revue newsletter
I'm launching a newsletter on Revue! What do you think of it? Today's inaugural edition is at https://www.getrevue.co/profile/antlerboy/archive/657443 What do you think of it? Contents include: - How should public services change as a result of COVID19? Join The Public Service Transformation Academy's learning community on 23 June. - Child exploitation is everyone’s business – … Continue reading Seeking comments on my new Revue newsletter
A grid for better customer / citizen led transformation
There is no transformation without insight. Helping actual customer or citizens achieve their purposes is the purpose of organisations. Yet organisations in public and private sector are often like the drunk under the streetlamp - looking where they can see, not where the keys are. It's important to understand there are two different dimensions in … Continue reading A grid for better customer / citizen led transformation
What’s your mission? How are you bringing it into the world?
I have three passions: - transforming public services, rooted in citizen and community outcomes - the field of systems/cybernetics/complexity - understanding deep laws that structure our world, and the insights we can generate - transforming organisations, systems, places, through consultancy, facilitation, change I'm very lucky - my work allows me to combine these together - … Continue reading What’s your mission? How are you bringing it into the world?
Technical vs adaptive problems
I don't quite know why this distinction is so valuable to people - but it is! The attached is from a recent session to introduce a group to Adaptive Leadership, working alongside a genuine expert (I'm a sceptical, engaged dabbler). Their challenge:what to do about home/hybrid working post-pandemic? Should people work from home? Be forced … Continue reading Technical vs adaptive problems
Have you heard of the brown contract? 💩
It's a simple way to work on relationships, introduced to me by our then-company coach. And brown means what you might be thinking but can't believe I actually mean. So, you sit down with your business partner, client, consultant, colleague, or whatever. Try to do this early on in the relationship (done late, it would … Continue reading Have you heard of the brown contract? 💩
Events coming up – please join me! Radical procurement, systems thinking, learning, consulting, public services and more…
-> have you ever seen someone turn purchasing into a creative art form? -> have you got interesting experiences of community-building for learning? Share your ideas below! I’ve got a bunch of open events coming up, join me if you can (all free to attend): 1 June, Systems Change Finland sensemaking session - What are … Continue reading Events coming up – please join me! Radical procurement, systems thinking, learning, consulting, public services and more…
What do we want for the days after?
As we move into the uncertain future, on 23 June we convene public service learners to review our journey so far. https://www.publicservicetransformation.org/2020/04/the-days-after-a-learning-community-to-build-back-better/ Join us as we consider: - what have we learned on the journey so far? - what do we mourn? - what do we celebrate? - what are our determinations for the future? … Continue reading What do we want for the days after?
Which world do you live in?
There are 'five worlds' in any service, especially #publicservices, or #systemschange A simplification that can help understanding, from a small service to a whole place-based system In citizen (customer) world, we live our lives, trying to achieve our purposes. We prefer to get on with things ourselves; sometimes we need help, sometimes we even create … Continue reading Which world do you live in?
chosen path 