Originally published on Medium: Jul 1, 2016 · 14 min read Limitation of liability Most professional indemnity insurance will not cover unlimited liability or, where it does so, will be truly prohibitively expensive. RedQuadrant pays £8,000 per year, and our liability limits are: public liability: £10m total (£5m + £5m excess) employer’s liability: £10m professional … Continue reading [Boring and technical] Why UK government, and any, suppliers should not accept limitation of liability, and why procurement people should never ask for it…
Self-righteousness is the enemy of righteousness: an apology to Virgin Media (Or, ‘why is it every time I go on a self-righteous rant, I regret it?’)
Originally published on Medium, May 1, 2016 · 5 min read This is, really, an apology — and a confession. I recently enjoyed the guilty pleasure of venting, on social media. Oh, I was so justified! Our Virgin Media broadband has been flaky for months — dropping out, slowing down etc. Finally, attempting to complete a proposal at … Continue reading Self-righteousness is the enemy of righteousness: an apology to Virgin Media (Or, ‘why is it every time I go on a self-righteous rant, I regret it?’)
The dance of power and robust systems
Barry Oshry’s Power+Systems and and Stafford Beer’s Viable Systems Model I’ve been a long-time student of Barry Oshry’s work ( http://www.powerandsystems.com ), which is based on observations of human behaviour in experiential learning situations, and in the world. Barry is an artisan of experiential learning, and an observer and expert in long-distance pattern recognition. On … Continue reading The dance of power and robust systems
Why user-centred design is more complex than just this image… (but Apple wins anyway)
Originally published on Medium - May 1, 2016 (image credit to www.stuffthathappens.com by Eric Burke, sadly no longer with us — the blog, that is. Happily Eric Burke is still with us and happily woodworking at www.ericburke.net) This is a great illustration, and pretty accurate. I’ve seen similar things with the third version described as ‘Microsoft’… The Apple … Continue reading Why user-centred design is more complex than just this image… (but Apple wins anyway)
