Transduction – leading transformation – Issue #86

This week:

  • Upcoming Events
  • Operational Excellence
  • Systems change 
  • Viable Systems Model
  • Organizational Theory
  • inquiry driven systems

Link Collection:

Upcoming Events:

Hamburg, Operational Excellence and Process Transformation. 14 June 2023 – 16 June 2023

Unlock your organisation’s full potential with the operational excellence and process transformation summit! Join industry leaders, experts, and peers for two days of insights, learning, and networking on the latest trends and strategies in process optimisation and business transformation. Learn how to streamline operations, enhance efficiency, and drive growth in today’s rapidly changing landscape. Don’t miss out on this exclusive opportunity to gain a competitive edge and stay ahead of the curve!

Metaphorum Conference

8-10 June, Manchester

Register by: 01 May

Metaphorum is a Community of Practice Developing and Applying the Work of Stafford Beer. It has developed a weekly seminar series and is now hosting an annual conference. In our conference we seek to review how Beer’s original ideas, among other systems approaches, offer clear criteria and tools to facilitate emancipatory systemic changes. We also invite people to reflect on the barriers and obstacles to emancipation and to systemic change. RedQuadrant’s own Benjamin Taylor will be presenting.

Find out more: 

Systems Thinking Summit

15-16-17 May 2023 online 7-10 pm New York time

Dr Joseph Kasser, Bruce Lerner and Dr Raid Alqaisi are convening the first ever systems thinking summit, to assemble some of the key thinkers in Systems Engineering and Systems Thinking. It will provide a forum to discuss the state of the systems thinking profession and will be an independent place for people to meet and learn what they need to know and where and how they gain gain knowledge. Participants will be exposed to a range of educators, experts, beginners and discussion group owners and exchange information. RedQuadrant’s Benjamin Taylor will be presenting. 

Find out more: 

Public Sector Show

4 July 2023, in person, County Hall, London.

The 11-year strong Public Sector Show drives the UK’s public procurement marketplace forward through extensive 1-1 networking, collaboration and premium insight into the latest ways of working, best-practice case studies and policy updates.

On 4th July, it will be bringing together leading commercial figureheads, innovators and policy leaders from across the public sector, with the collective aim of improved service delivery, enhanced efficiency and value for money. RedQuadrant’s own Benjamin Taylor will be chairing.

Find out more: 

Summer 2023 National Commissioning Academy by the Public Service Transformation Academy

Expected start: June, running 8 months  

We are delighted to announce the launch of Spring 2023 National Commissioning Academy which is accredited by the PSTA and Cabinet Office.  

Described by the former Civil Service Chief Executive John Manzoni as ‘one of our flagship development programmes for leaders’, the Commissioning Academy is designed to equip commissioners and change makers from across public services with the insight, know-how and tools to transform outcomes for the communities we serve. 


  • A blended, interactive programme over the course of 8 months  
  • Masterclass workshops (interactive, with input of ideas and frameworks)  
  • action learning/coaching  
  • expert speakers/short videos to watch   
  • peer challenge  
  • practical action planning on a project or priority you are working on  
  • membership of a nation-wide alumni  The Price is £2,300 + VAT. For more information, follow this link or contact  

Outcome Based Commissioning: a 10 step introduction Cohort 6, by the Public Service Transformation Academy. 

Expected start: 17 May until 12 June  

Everyone is working hard to maximise the impact of their limited commissioning budgets. The need to make a real difference to citizens and outcomes has never been greater. 

 This development programme has been designed to assist all those charged with deploying commissioning budgets to improve overall effectiveness, efficiency and agility. It is an intense, introductory programme designed to give you an overview and develop the way you work. It complements the PSTA’s Commissioning Academy learning programme (designed in collaboration with the Cabinet Office).   

The cost is £850 per person – discounts are available for those who book the Commissioning Academy as well, and for early and group bookings.   

For more information, please follow this link or call 

Please contact Sarah Johnston or 077010 49836. 

My Weekly Blog post: 

As the chair of the Operational Excellence and Process Transformation Summit, I’m curious if computers can do Lean Six Sigma better than humans and if chatbots will replace humans for improvement and innovation. I believe AI will disrupt businesses in unexpected ways, and I challenge our summit speakers to discuss how AI will change the way we manage and improve businesses. Join us in Hamburg to explore this topic further. Check the link to read in more detail.

At The Public Service Transformation Academy, we believe in creating the capability for public services to transform themselves to achieve better outcomes for the public. We’re launching the National Commissioning Academy in June, which is open to anyone working to achieve better public outcomes across sectors. The programme offers peer learning, adult learning, and action learning to put what you learn into practice immediately. Join us and make a difference on the ground. Check the link to read in more detail.

Other Links:

An inquiry driven system incorporates variables that track its state of information with respect to object systems, allowing it to trace a trajectory through an information state space. This is a work in progress towards a more systematic treatment of the subject. Check the link to read in more detail.

Survey of Inquiry Driven Systems • 5

The transcript from a YouTube video on the ontology of biomedicine is discussed. The body as a machine and emphasis on structure is dear to engineering, and it is applied to medicine for anatomy. Biomedicine is based on autopsy because one learns about the body structure through dissection. Surgery plays a crucial role because of the ontology of the body, and Ambroise Paré, a medical scientist and philosopher, laid down five functions of surgery. These functions remain true today. They are to remove what is superfluous, restore what has been dislocated, divide or separate what has been conjoined, reattach severed limbs or fingers, and to do what is deemed necessary for cosmetic reasons. Check the link to read in more detail or watch the video.

2021/06/17 Keekok Lee | Philosophy of Chinese Medicine 2

Keekok Lee’s lecture on the philosophy of science underlying Classical Chinese Medicine highlights the difference between process ontology and thing ontology in Western BioMedicine. This provides insights into how systems change can be approached. Check the link to read in more detail.

2021/06/16 Keekok Lee | Philosophy of Chinese Medicine 1 | Media Queue –> Coevolving Innovations

Stafford Beer’s Viable Systems Model (VSM) uses autopoiesis to assert that an enterprise’s identity is based on preserving its organization. VSM’s five levels of system are discussed, but limitations are identified in understanding the relational strategy of a living system qua enterprise, which requires varying all three ‘cuts’. Rosen’s Class V system is able to pursue a relational strategy by modulating both its structural coupling and norms of direct effect. Check the link to read in more detail.

Limitations with Viable Systems Modeling – Asymmetric Leadership – Philip Boxer

The surprisingly important role of symmetry in healthy human environments:

Workona has been an absolute godsend for me (referral link – it syncs everything as well as allowing me to switch from ‘working on’ to ‘start up’ (so I can set up my headerless gmail * 2, google calendar, Roam, ChatGPT and SImpleNote), ‘socials’, ‘Wednesday LinkedIn post’ etc, not to mention sets of tabs for projects, indiegogo, whatever – it really is good:

‘I Find it Daunting . . . That I’m Gonna Have to Deal with This until 60’: Extended Working Lives and the Sustainable Employability of Operational Firefighters – Valerie Egdell, Rima Hussein, Deborah Harrison, Anna Katharina Bader, Rob Wilson, 2021:

Get you some of the great moose migration live cam while you can:

We May Finally Know How Our Eyesight Evolved, And It’s Not From Our Branch of Life:

Helpful note for process colleagues – ‘swimlane’ is a registered trademark of iGrafx:

How Saxophonist Jimmy Giuffre Taught Ted Gioia Organizational Theory:

Learning-disabled and autistic people are being neglected and tortured. How much longer? | John Harris:

Is there a service like Relay UK (transcription / voice translation both ways for calls) which is paid or AI automated? I’d like to use it for calling ‘helplines’ – but don’t want to be abusing volunteers or a service for someone who *really* needs it!

Dear @DWPgovuk – the only way to get an Attendance Allowance form without a printer (with no online completion possible) is to call 08007310122, per gov uk and all the charities. But this offers only cost of living payments or bereavement hotline?!

Oxford proclamation: Man arrested and de-arrested after King comment:

Ouch. Very bad news if true.

Russian hackers exfiltrated data from Capita over a week before outage:

Civil service–ministerial relations: time for a reset | Institute for Government:

alright why the f*ck is starship Like That how could a company that was as ostensibly competent as spacex really just screw this thing up:

This is really lovely. You should listen to this. 
210-Ray Eames—Industrial Designer & Artist: Beauty in the Everyday — The Kitchen Sisters Present:

Have we reached peak inequality?

Spying On Disabled People Is Good Says The Minister For Disabled People:

Does a focus on individual actions shift attention and energy from systems change?
See this extended tweet – and the first reply – for research perspectives:

r/freelanceWriters – It happened to me today:

Freedom of Information needs to be taken back to basics.
Back-to-school influencer spend revealed after 2.5-year battle:

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