We need to be much more precise about what AI can and can’t do in public services. Join the conversation on LinkedIn. https://www.linkedin.com/posts/antlerboy_we-need-to-be-much-more-precise-about-what-activity-7447175907456212992-zu-u?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACuq-oBecVFDW6PCf3lkoG-peMeuLBeoho We need to be much more precise about what AI can and can’t do in public services. A lot of the hype assumes that if ‘Big Tech’ can make powerful predictions, government should … Continue reading We need to be much more precise about what AI can and can’t do in public services →

OK, you got me. That post earlier was an April Fool’s. Join the conversation. https://www.linkedin.com/posts/antlerboy_ok-you-got-me-that-post-earlier-was-an-share-7444844243656785920-xzgt?utm_source=share&utm_medium=member_desktop&rcm=ACoAADUV_eUBZSxZvFpx70OV050F6K5HM2MhTMo OK, you got me. That post earlier was an April Fool’s. But there was a true element: I have received some funding, and I’m entering a new phase of work. I’m grateful to have been awarded a grant by the … Continue reading OK, you got me. That post earlier was an April Fool’s. →

My weekly posts Jane Eckford has a lot of lessons for anyone who cares about #publicservicetransformation What struck me most is that Jane’s story is really about purpose and relationships, not programmes or technology. Her work shows that listening to frontline staff and citizens reveals systemic issues, and that real public service is relational—trust depends … Continue reading Transduction – leading transformation – Issue #215 →

Jane Eckford has a lot of lessons for anyone who cares about public service transformation. Join the conversation on LinkedIn: https://www.linkedin.com/posts/antlerboy_publicservicetransformation-activity-7442118657654149120-HXwA?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACuq-oBecVFDW6PCf3lkoG-peMeuLBeoho Jane Eckford has a lot of lessons for anyone who cares about #publicservicetransformation. Jane has spent most of her career in the space between citizens and institutions. Local government, contact centres, customer insight, digital government, Liverpool … Continue reading Jane Eckford has a lot of lessons for anyone who cares about #publicservicetransformation →

My weekly posts A response to The Inner Work of System Leadership – Kania, Ruparell, Senge, and Hamilton (2026) I’ve co-authored a new Garrison Institute article exploring the link between inner work and system leadership, building on earlier work with Peter Senge and colleagues. We argue that trauma healing is essential for leaders to drive meaningful … Continue reading Transduction – leading transformation – Issue #214 →