'Many are stubborn with regard to the once-chosen path, few with regard to the goal' -Nietzsche
There are 'five worlds' in any service, especially #publicservices, or #systemschange A simplification that can help understanding, from a small service to a whole place-based system In citizen (customer) world, we live our lives, trying to achieve our purposes. We prefer to get on with things ourselves; sometimes we need help, sometimes we even create … Continue reading Which world do you live in?
Epistemic status: uncertain yet bold (working things out), and part of my thesis that there are no distinguishing fractures in the systems/cybernetics/complexity field, only many relevant and interesting dimensions of difference which cut across the supposed big distinctions. Claims are made such as ‘complexity entails a scientific revolution, hence a radical shift in science’. I … Continue reading Complexity is not a paradigm shift
What did you once have, that can never come back?And what do you want to hold on to, now, as a result? What we build, as people, is so precious. I grew up in a town, in a country, that seemed grey, crushing, often violent, incredibly angry at difference, at uniqueness, at potential, crushing in … Continue reading Why do they say my country doesn’t exist?
And how are you actually doing? Hint: it doesn't involve navel-gazing, it needs you to #gosee This is a follow-on to my post about 'ten principles for (public) service #transformation' (see here for more: https://www.linkedin.com/posts/antlerboy_redquadrant-ten-principles-for-service-activity-6798501196282892288-tWom/). It's about how you run the #organisation in a context of meeting citizen and community needs - or, better, help … Continue reading How can you quickly assess how you are doing as a #leader?
Which do you think is most important? Is anything missing? See full document at https://www.linkedin.com/posts/antlerboy_redquadrant-ten-principles-for-service-activity-6798501196282892288-tWom/ Purpose: Founded on strong, shared understanding of:organisational intent — what we exist to do — and citizen purposes in their lives 2. Measure and work to meet these purposes 3. Customer-centred design: channels, processes, and services designed to meet demand, to reduce need, to support … Continue reading Ten principles for public service transformation
I send out a constant stream of updates at http://www.linkedin.com/in/antlerboy and http://www.twitter.com/antlerboy, relating to my interests - #publicservices #transformation #complexity #systemsthinking #cybernetics Three times a week I do 'featured' posts on LinkedIn and here - much longer. I like to say things 'rough and ready' - recently got feedback from a submission to an academic … Continue reading What sort of posts do you want from me?
Would you like a nosey around my tool shed? If you've read some of my posts, you might be interested in how we share and teach this stuff - organisational #systemsthinking, dealing with #complexity. The answer is the RedQuadrant tool shed. There are three free webinars on Thursday 10 June. Registration required on these links: … Continue reading What would you most like to hear from me about my approaches on June 10?
For years, I've been struggling with three tough challenges: How to: > run a network #consultancy: better consultancy at better value, focus on clients and consultants as well as business > teach and share the good stuff (systems/complexity/cybernetics, public service transformation), steer away from dodgy stuff, without professional sclerosis or certificate milling > support active … Continue reading How do you help good work thrive in the world and increase impact?
[Apologies for the multiple preambles here! This note is added to say that deeper and clearer links - at least to the use of diamonds, and divergent and convergent thinking - have been provided by others and are in the replies to this piece] I just did a LinkedIn post picking up on this story, … Continue reading The Double Diamond as an example of some challenges of attribution in the history of ideas
Kegan and Laskow Lahey’s Immunity to Change is a beautiful simple practice which goes really deep. Take a piece of paper with five spaces: 1) commitment to change A thing you really want to do — lose ten kilos, transform your sales. A netural, factual description of a change that really implicates you, that you feel in … Continue reading Being compassionate to ourselves turns out to be a powerful lever for change
