'Many are stubborn with regard to the once-chosen path, few with regard to the goal' -Nietzsche
Let me take you back to a great team I worked with, when we were stuck in dysfunctional patterns (still sadly familiar in many organisations today) - and ask you how we got out of it. I'm going to come back on Friday and give 'the answer' - what we actually did. I'll answer any … Continue reading What does ‘service transformation’ look like? A challenge for you!
It could be the secret to success! There are two great stories… In Hawaii, Gregory Bateson saw dolphins being trained to perform circus tricks. When trainers stopped rewarding the same old tricks, what happened? The dolphins came up with new tricks of their own. At the Institute for Marine Mammal Studies, scientists rewarded dolphins for … Continue reading 🐬Are you learning as effectively as a dolphin?
Warning! Moan Zone (apparently people did want to hear about me personally… 😂) Are you absolutely sick of all the New Normals? It’s been 12 months, and I *still* know it will be 6 months before we see where the chips are falling and can really put our plans into action. I *really* don’t want … Continue reading 😔 New Normal 😔
What are your fundamental needs at work? And are they being met? I’ve been asked to share more of me personally — well, this isn’t quite that! But it’s a neat little video, twelve minutes long, with Ben Mosior: https://www.youtube.com/watch?v=nrdXKNgwo-g We have six fundamental needs:- certainty and comfort (sameness, predictability)- uncertainty and variety (newness, unpredictability)- love, connection, and … Continue reading What are your fundamental needs at work? And are they being met?
Image by Graham Richardson - https://www.flickr.com/photos/didbygraham/537575394 , Creative Commons license (CC BY 2.0) https://creativecommons.org/licenses/by/2.0/ We’ve all been there. The leaders and politicians/board have literally put their names to the big IT or transformation contract, it’s all signed off. Celebrated with cigars. Commitments have been made to boards and shareholders, to families, deposits deposited, future income … Continue reading The worst projects I’ve ever been on have been doomed to succeed
At The Public Service Transformation Academy, we are big supporters of Good Help. This movement and organisation support public services to give help which enables people to be more able to meet their own needs. It’s evidence-based, it starts with helping public service employees get engaged with the difference between Good Help and bad help, … Continue reading Do public ‘services’ make things worse? Does help *actually* help?
Maybe it would be better than you think... try it with me, now. A classic exercise you can work with straight away (credits below) Take a blank sheet of paper and draw a line down the middle. In the right-hand column, write a conversation that left you frustrated, angry - that didn't live up to … Continue reading What would happen if you said what you really thought?
Peter Block really does give good guru. ‘How do we do this over a long period of time?’ ‘Stay healthy’‘How do we sustain this over a long period of time?’ ‘Exactly. Join us and we’ll see.A church in Cincinnati is proud of feeding 5,000 people every week, but they don’t know any of them. If … Continue reading My favourite Peter Block quotes
Can you believe some of my LinkedIn posts get read over 10,000 times? But the LinkedIn update length means everything gets very squished. Here are my top posts so far - which would you like to hear more about? 1- four quadrant of thinking threats (how not to let your self-importance get the better of … Continue reading What topics should I dig into in more depth?
My regular LinkedIn updates have been pleasingly successful - it's so great that thousands of people every week want to read stuff that doesn't try to dumb things down. So, what would you like me to share next? Please let me know your choice in the comments: 1- the horror of organisational projects that are … Continue reading What would you most like me to write about on LinkedIn?
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